**GDPR Compliance update**
We take our responsibilities under GDPR seriously. That’s why we have embarked on a programme to identify which measures we needed to implement and become fully compliant with GDPR regulation. Here is a quick summary of the process we are going through for GDPR compliance:
- Carrying out a comprehensive GDPR audit assessment.
- Implementing an internal GDPR process plan to ensure all of our staff are aware of what GDPR requires and how it impacts their day-to-day roles.
- Conducting a data-mapping exercise to discover where all information within our organisation sits.
- Reviewing key third-party vendor arrangements to make sure all information is centralised, known and easily accessible.
How we use your information
The information we collect applies to:
- Essential Cookies for our website to work properly
- Visitors to our website
- Customer Services to be able to communicate and provide our services
Visitors to our website
When a user visits www.gripclad.co.uk we collect standard internet log information and details of visitor patterns. We do this to find out things such as the number of visitors to different parts of our website and this tells us the information that is useful.
We do not collect information that identifies anyone. We do not make any attempt to find out information on who is visiting our website. We do not collect personal information through our website.
The information we collect also allows us to provide quotes for our products and services.
The cookies used by Gripclad Limited
Cookies are small electronic files that are placed on your computer when you visit a website. They are often needed to ensure that the website works efficiently.
Please find below a table which explains the cookies that we use and why:
Google Analytics (_utma, _utmb, _utmc, _utmz)
These cookies are used to collect information about how our visitors use our website. We use this information to see what visitors have found particular pages of use and how long they stayed on our website. This information is viewed in an anonymous format and also provides information on where our visitors come from.
You can opt out of Cookies
Websites which are linked to us may also be using cookies. If you have any concerns you should contact the third party website for more information.
We collect personal information about you when you give this to us in registering for any of our services through the website. For example in order to obtain a comparative quote from the website.
Telephone calls that you make to our customer services help line may be monitored and / or recorded. This is to help us to train our staff and ensure we provide a good service to you
We will periodically review your personal information to ensure that we hold this for no longer than is permitted by law.
People who request information on our services
Gripclad Limited hold the details of the visitors who request information on our services and products. These details may be used to contact these people at a later date.
Any information or statistics relating to our business that we disclose to others shall not identify any visitors personally. We may, for example, perform statistical analyses of the behaviour of the users of our website in order to measure interest in the various areas of our website.
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Gripclad Limited or its assets are acquired by a third party, personal data held by it about its customers, will be one of the transferred assets.
We will use this information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Gripclad, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will not otherwise pass on or sell your personal information to a third party.
Where do we store your information
Gripclad Limited store all information lawfully and in accordance with the protection Act 1998 in the UK and the Data Protection Act 1988.
The data that we collect and process is stored on servers held within the UK.
Unfortunately the transmission of information via the internet is not completely secure. We will do our very best to protect your personal data, however we cannot ensure the security of your data transmitted to our site. Any transmission is at your own risk.
Your right to access personal information
You have the right, on request, to receive a copy of the personal information that we hold about you. You have the right on request:
- to be told for what purpose personal data about you is being processed
- to be given a description of the data and the recipients to whom it may be disclosed
- to have communicated in an intelligible form the personal data concerned and any information available as to the source of the data
There will be a nominal fee of £10 for administration fees.
You must check and ensure that all information, content, material or data you provide on this website is correct, complete, accurate and not misleading and that you disclose all relevant facts.